Contact Us
We'd love to hear from you. Whether you have a question about our handcrafted beds, need design advice, or want to discuss a custom order, our team is here to help.
Business Hours
Reporting Damaged Orders
Orders damaged during shipping that are properly documented will be replaced at no charge. AIB is not responsible for damaged items signed for without noting damage at time of delivery. Reject orders with obvious damage (dents, bends, broken welds).
Reporting Damage: Fill out the below form or call AIB at (800) 378-1742 within 48 hours of delivery to report any damaged items.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Typical response time: Within 2 business hours
Why Contact Us?
- •Get expert advice on choosing the perfect iron bed for your space
- •Discuss custom sizing, finishes, and design modifications
- •Learn about our white glove delivery and assembly service
- •Request fabric swatches or finish samples
- •Inquire about trade and designer programs
Prefer to Call?
Our knowledgeable team is available Monday through Friday, 9 AM to 5 PM CST.
(800) 378-1742Frequently Asked Questions
Find answers to common questions about our iron beds, ordering, and delivery.